Groove Jet Travel, LLC d/b/a Groove Jet Travel ("GJT," "we," "us," or "our") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, contact us, inquire about or book travel services, or otherwise engage with us.

By using our website or engaging with our services, you acknowledge that your personal information will be handled in accordance with this Privacy Policy.

GJT is an independent affiliate of Fora Travel, registered as California Seller of Travel 2151995-50, Florida ST43973, Washington 605329242.

1. INFORMATION WE COLLECT

We may collect the following types of information depending on how you interact with us:

Information you provide directly: We collect personal information when you visit our site, fill out an inquiry or intake form, subscribe to our newsletter, request a quote, or communicate with us. This may include your name, email address, phone number, mailing address, passport or travel document details (where required for bookings), travel preferences, trip goals, special requests, and billing or payment-related information.

Non-personal and technical information: When you visit our website, we may automatically collect non-personal information such as your browser type, device type, operating system, IP address, pages visited, time spent on pages, and referring website. This information is used in aggregate to help us understand how our site is used and to improve your experience.

Cookies: Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device by your browser. You may choose to set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our site may not function properly if cookies are disabled. We may also use tools such as Google Analytics to analyze how visitors use our site. Information collected through Google Analytics is anonymized and not linked to any personally identifiable information.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To respond to your inquiries and fulfill your travel booking requests. To provide personalized travel recommendations, itinerary planning, and concierge services. To process payments and manage your bookings with our travel Suppliers. To communicate with you about your trips, updates, and relevant travel information. To improve our website, services, and overall client experience. To send periodic emails or newsletters, where you have opted in to receive them. To comply with legal, regulatory, and contractual obligations.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal identification information to third parties.

We may share your personal information with trusted third parties only as necessary to deliver our services. These may include travel Suppliers such as airlines, hotels, cruise lines, tour operators, ground transportation providers, and other travel-related partners required to fulfill your booking. We may also share information with our host agency, Fora Travel, as part of our affiliation agreement, as well as with email marketing platforms, CRM and client management tools, and professional or legal advisors where required.

We may also disclose your information to law enforcement agencies in the event of a criminal investigation or suspected illegal activity, or when required by applicable law.

We share only the minimum information necessary and take reasonable steps to ensure that third parties protect your personal data appropriately.

4. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Sensitive data exchanged between our site and its users is transmitted over SSL-secured communication channels and is encrypted and protected. While no system is completely secure, we take reasonable and industry-standard steps to safeguard your information.

5. EMAIL COMMUNICATIONS AND OPT-OUT

If you opt in to our mailing list, you may receive emails that include travel inspiration, company news, updates, and related service information. You may unsubscribe from receiving future emails at any time by following the unsubscribe instructions included at the bottom of each email or by contacting us directly. We will honor all opt-out requests promptly.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site before providing personal information.

7. CHILDREN'S PRIVACY

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

8. DATA RETENTION

We retain your personal information only for as long as necessary to provide our services, manage your bookings, maintain our professional relationship, resolve any disputes, and comply with our legal and regulatory obligations. When personal information is no longer needed, we will securely delete or anonymize it.

9. YOUR RIGHTS AND CHOICES

You have the right to access, correct, or request deletion of the personal information we hold about you. You may also object to or request restriction of certain processing activities. To exercise any of these rights, please contact us directly using the information below. We will respond to all requests promptly and in accordance with applicable law.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

11. CONTACT US

If you have any questions about this Privacy Policy, how your information is used, or your dealings with our site, please contact us:

Groove Jet Travel Email: support@groovejet.travel Website: https://www.groovejet.travel/